{"id":4110,"date":"2023-12-11T17:15:29","date_gmt":"2023-12-11T16:15:29","guid":{"rendered":"https:\/\/happymuseau.devworks.it\/?page_id=4110"},"modified":"2025-05-13T11:36:45","modified_gmt":"2025-05-13T09:36:45","slug":"resi-e-rimborsi","status":"publish","type":"page","link":"https:\/\/happymuseau.mc\/en\/resi-e-rimborsi\/","title":{"rendered":"Resi e rimborsi"},"content":{"rendered":"\t\t
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Return and Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Our priority is to guarantee your satisfaction, the following return and refund policy is used in order to guarantee the purchase and facilitate any return operation. HAPPY MUSEAU will only process requests that comply with what is established below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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1. Return period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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HAPPY MUSEAU products purchased if they do not meet the requirements for which they were purchased or have defects or breakages in the packaging may be exchanged or returned for a refund or credit within fourteen (14) days of delivery. Please allow up to thirty (30) business days for a full refund, if applicable. Merchandise must be returned in its original packaging and accompanied by the sales invoice. All returns and exchanges are subject to the additional terms and conditions set forth below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Return procedure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Purchased products may be returned by sending them to HAPPY MUSEAU at the following address: 7, Avenue des Papalins 98000 Monaco You are also invited to contact HAPPY MUSEAU for the replacement and management of credit on other products.<\/p>

The goods must be returned in their original packaging, with the packages closed and complete with cap and labels.<\/p>

If you receive a visibly damaged package, follow these steps:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  1. Notify HAPPY MUSEAU within 24 hours<\/li>\n\n
  2. \nTake detailed photographs of the outer packaging highlighting\nany visible damage.\n<\/li>\n\n
  3. \nAlso photograph any jars and inner packaging that show\nbreaks or defects.\n<\/li>\n\n
  4. \nSend the images along with any other relevant documentation\nregarding the problems encountered.\n<\/li>\n\n
  5. \nAttach the order number and purchase invoice to the documentation.\n<\/li>\n<\/ol>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    After receiving a return, HAPPY MUSEAU will verify that the returned product meets the conditions of the return policy and will proceed with the refund or exchange if applicable.<\/p>

    The documentation provided will allow us to start the process quickly and efficiently, ensuring a satisfactory solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    3. Refunds and Merchandise Credit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Once the return has been received, HAPPY MUSEAU will issue a refund or replacement of the goods.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    4. Substitutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    In case of a request for replacement not attributable to defects or problems of the product, the request will be evaluated on a case-by-case basis. Contact us by sending an email or by calling.<\/p>

    HAPPY MUSEAU, taking into account the specific circumstances, will work to find a solution that meets your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    For any questions or if you need assistance do not hesitate to contact us via our website, email, Whatsapp or phone.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Return and Refund Policy Our priority is to guarantee your satisfaction, the following return and refund policy is used in order to guarantee the purchase and facilitate any return operation. HAPPY MUSEAU will only process requests that comply with what is established below. 1. Return period HAPPY MUSEAU products purchased if they do not meet the requirements for which they were purchased or have defects or breakages in the packaging may be exchanged or returned for a refund or credit within fourteen (14) days of delivery. Please allow up to thirty (30) business days for a full refund, if applicable. Merchandise must be returned in its original packaging and accompanied by the sales invoice. All returns and exchanges are subject to the additional terms and conditions set forth below. 2. Return procedure Purchased products may be returned by sending them to HAPPY MUSEAU at the following address: 7, Avenue des Papalins 98000 Monaco You are also invited to contact HAPPY MUSEAU for the replacement and management of credit on other products. The goods must be returned in their original packaging, with the packages closed and complete with cap and labels. If you receive a visibly damaged package, follow these steps: Notify HAPPY MUSEAU within 24 hours Take detailed photographs of the outer packaging highlighting any visible damage. Also photograph any jars and inner packaging that show breaks or defects. Send the images along with any other relevant documentation regarding the problems encountered. Attach the order number and purchase invoice to the documentation. After receiving a return, HAPPY MUSEAU will verify that the returned product meets the conditions of the return policy and will proceed with the refund or exchange if applicable. The documentation provided will allow us to start the process quickly and efficiently, ensuring a satisfactory solution. 3. Refunds and Merchandise Credit Once the return has been received, HAPPY MUSEAU will issue a refund or replacement of the goods. 4. Substitutions In case of a request for replacement not attributable to defects or problems of the product, the request will be evaluated on a case-by-case basis. Contact us by sending an email or by calling. HAPPY MUSEAU, taking into account the specific circumstances, will work to find a solution that meets your needs. For any questions or if you need assistance do not hesitate to contact us via our website, email, Whatsapp or phone.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4110","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/pages\/4110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/comments?post=4110"}],"version-history":[{"count":4,"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/pages\/4110\/revisions"}],"predecessor-version":[{"id":4114,"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/pages\/4110\/revisions\/4114"}],"wp:attachment":[{"href":"https:\/\/happymuseau.mc\/en\/wp-json\/wp\/v2\/media?parent=4110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}